1. Introduction
Welcome to Khan Mart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
This policy is designed to align with applicable privacy expectations in Bangladesh, including the Cyber Security Act 2023, alongside platform requirements and general international best practices.
2. Information We Collect
To process your orders and provide you with a personalized shopping experience, we may collect the following data:
- Account Credentials: When you register or log in, we collect your phone number, email address, password, and optional profile picture.
- Delivery Information: Your name, phone number, shipping address, and order details are collected to fulfill and deliver your purchases.
- Usage & Cart Data: We track products added to your cart, payment selections, and orders placed to manage the checkout pipeline.
3. Device Permissions We Request
To provide core functionalities, the app may request the following device permissions:
- Camera & Photo Library: Used optionally if you wish to upload or change your user profile photo from your camera or gallery.
- Internet & Network Access: Required to connect to our servers, retrieve catalogs, synchronise cart details, and process checkouts.
4. Payment and Third-Party Services
We integrate secure payment options (such as Cash on Delivery and mock sandbox gateways for bKash or Stripe). We do not store credit card credentials or mobile banking PINs directly. All transaction data is processed securely through standard protocols.
5. Data Security
We employ administrative, technical, and physical security measures to protect your account and transactions. Please ensure you do not share your account passwords or PINs with others to keep your shopping profile secure.
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